Returns & Exchanges
At Pioneer Veterinary Products, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn products within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging with all tags attached, ensuring the return form is included inside the box.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop off your package at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing